Articles in this topic
- Step by stepChange or reset your passwordChange your password under Settings › Security, or create a new one with the “Forgot your password?” link. And what to do if the account locks or the email does not arrive.
- Step by stepThe support PIN for WhatsAppWhat the 6-digit PIN the iAgentify assistant asks for on WhatsApp is, how to set it together with your number, and what the assistant can do once it is verified.
- GuideNotices: what you hear about and howWhich notices iAgentify sends, when and to whom, how they reach you (the bell and email) and how each person chooses their own under Settings › Notifications.
- GuidePrivacy: where data is stored and who can see itYour data is hosted in the European Union and only your team sees it. What is sent to the AI to write a reply, which providers are involved and how to exercise your rights.
- GuideDeleting data: sources, leads, agents and the accountWhat you can delete yourself from the app and what happens each time, what you need to ask Support for, and how to close the account or handle a customer’s erasure request.
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